Refund policy


RETURN

Return Period

  • Merchandise must be returned within 30 days of the order date.

Return Shipping Labels

  • For returns for store credit (US only): Pre-paid return labels are provided free of charge.
  • For returns for a cash refund: Pre-paid return labels are provided with a $5 handling fee.
  • International orders (outside the US) will not receive a prepaid shipping label.

Return Conditions

  • Merchandise must be unused and in perfect condition to qualify for a return or exchange.
  • Merchandise must be accompanied by the original product packaging.
  • Items marked "Final Sale" cannot be exchanged or returned.
  • Original shipping charges are non-refundable.


EXCHANGES AND PROCESSING

Exchange Period

  • Merchandise must be exchanged within 30 days of the order date.

Exchange Processing

  • Exchanges will be processed within 2-3 business days after we receive the returned item.
  • Original shipping charges are non-refundable.
  • Pre-paid return labels are sent free of charge for all exchanges (US only).
  • International orders (outside the US) will not receive a prepaid shipping label.
  • An order can only be exchanged once.